Terms and Conditions

Welcome to Herbaid

We provide access to the website (the "website") and sell products to you subject to the conditions set out on this page. Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

Your Account
If you use the website, you are responsible for maintaining the confidentiality of account and password details and for restricting access to your computer to prevent unauthorised access to your account. Herbaid reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Privacy
Please review our privacy policy which also covers your visit to this website.

Website information
Whilst every effort is made to update the information contained on this website, Herbaid cannot make any guarantees as to the accuracy or reliability of information and opinions contained on the website. You rely on the information contained on this website at your own risk. If you find an error or omission at this site, please contact us.

Licence for website access
Herbaid grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Herbaid. This website, or any portion of this website, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or to breach any copyright, trademark, confidence, privacy or any other right.

Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Herbaid and is protected by United Kingdom and international copyright and database right laws.

External links
Please contact us if you would like to link to this website or would like to request a link to your website. External links may be provided on this website, but where they are beyond the control of Herbaid then no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Our contract
You are seeking to enter into a contract with Herbaid when you place an order. We will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched the order.

Returns
Please review our returns and refunds policy which applies to products purchased from us.

Pricing and availability
We prepare products sold by us on the website in small quantities and maintain a limited stock availability. Beyond what we say on each product page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are not guaranteed dispatch times. We will inform you by email if any products you order are unavailable.

Customs
When ordering goods from Herbaid for delivery outside the European Union the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient and the recipient must comply with all relevant laws and regulations of the country in which the goods are received.

Children
We do not sell products for purchase by children. If you are under 18, you should use the website only with the involvement of a parent or guardian.

Alteration of service or amendments to the conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

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